Questions pertaining to the internal application set-up and functionality should be sent to our support system 
[email protected]

For online documentation, instructions, and to submit trouble tickets please visit our support website
http://Support.PrintersSoftware.com

 

*Install all available important updates available from the Windows Update site before proceeding*

 

ITEM

PATH

Prerequisite Reporting Installation Package

CRR124.msi

Presidio Shared Folder On Your Server

\\YOURSERVER\Presidio\

Path To Presidio Installation File

\\YOURSERVER\Presidio\SystemDocuments\Install\Application\PresidioAppInstall.msi

 

1) Install Prerequisites via the automatic web installer:

*Close / Exit all running applications on your PC*

Download and install the Crystal Reports Redistributable Package here:

CRR124.msi


2) Presidio may then be installed directly from the network shared directory:

Open Windows Explorer (Winkey + E) or ‘My Computer’ and browse to the Presidio network folder then
 install the Presidio Application by double-clicking 'PresidioAppInstall.msi’
\\YOURSERVER\Presidio\SystemDocuments\Install\Application\PresidioAppInstall.msi
 Path to PresidioAppInstall.msi 

3) Installation should complete very quickly on a healthy PC with a moderately fast network connection.

Launch Presidio via the newly created desktop shortcut or via the Start Menu - Programs Item.
Immediately a prompt will appear requiring values for the address and credentials necessary to make the database connection.

 


 
Contact your Presidio Application Managers and / or IT staff as they should have documentation of this information.

 

Example Database Connect String Format
Server: ServerName\SQLServerInstance
User: SQLUser
Pass: SQLUserPassword
Provide a valid connection string then select 'OK' - Presidio will then launch and be ready to use.

 

Once the application window appears the installation is complete.