Here are the steps to enable GoToAssist access for installation and maintenance support:
1. Log on to the server with an administrator level account. 
2. Download and run the Printers Software Inc. Go2Assist client installation executable here:
3. Update a stored password by right-clicking the GoToAssist icon  in the system tray (Windows) and hover the mouse over Unattended Access.  Note: If the icon does not appear in your system tray, find the application on your computer and open it.Select Update Stored Password from the Unattended Access drop-down menu.
4. In the Unattended Support Setup window, enter the updated password and click OK
5. A confirmation that the password was updated will appear above the system tray
6. Email to let us know the connection has been established.  Please be sure to provide your Company Name and Server Name.